Map of New York

New York · Resources

The numbers you actually need — New York.

Phone numbers, agencies, free legal help, forms, and the statutes our topic guides cite. The page to bookmark when you don’t want to dig.

If you need help right now

Report elder abuse

1-844-697-3505

New York APS, 24/7

Medicare questions

1-800-633-4227

1-800-MEDICARE, federal

Local community help

211

2-1-1 — food, transport, rent, anything

State Medicaid agency

The office that determines eligibility and runs the program

NY State Department of Health — Medicaid

Statewide Medicaid Helpline. Apply through Local Departments of Social Services (LDSS) or, in NYC, through HRA.

Aging services — your entry point

Single number that routes to your local Area Agency on Aging

NY Connects (NY State Office for the Aging)

No-wrong-door statewide portal for long-term services and supports. Routes to the 59 county-based AAAs.

Adult Protective Services

If you suspect abuse, neglect, or financial exploitation, call this number

Free Medicare counseling (SHIP)

Federally-funded, unbiased — not selling you a plan

HIICAP — Health Insurance Information, Counseling and Assistance Program

NY's federally-funded SHIP program. Free, unbiased Medicare counseling through county HIICAP offices.

Finding a lawyer

Bar referral first, legal aid if income-qualified

NY State Bar Lawyer Referral and Information Service

Legal Aid Society

NYC's largest legal aid organization. Civil and elder-law services.

Empire Justice Center

Statewide civil legal advocacy with strong Medicaid expertise.

New York Legal Assistance Group (NYLAG)

Free civil legal services across NYC and Long Island.

Nonprofits worth knowing

State chapters and organizations focused on aging in this state

Alzheimer's Association — NY chapters

AARP New York

Medicare Rights Center

National nonprofit headquartered in NYC. Free Medicare counseling and advocacy.

Other hotlines

Numbers worth saving in your phone

Forms & templates

Official New York document references

  • NY Statutory Short Form Power of Attorney (2021)

    Revised under GOL §5-1501 et seq., effective June 13, 2021. Two witnesses + notary required.

  • NY Health Care Proxy

    Statutory form under PHL §2980. Two witnesses required.

  • NY MOLST (Medical Orders for Life-Sustaining Treatment)

    For seriously ill patients. Physician-signed under PHL §2977.

  • NY Living Will

    Recognized via case law (Eichner/O'Connor); model forms widely available.

Key statutes we cite

New York laws referenced across our topic guides

CitationSubject
GOL §5-1501 et seq.NY Power of Attorney (revised 2021)
PHL §2980 et seq.Health Care Proxy
PHL §2977MOLST
PHL Article 29-CCFamily Health Care Decisions Act
SSL §366Medicaid Eligibility (including spousal refusal §366(3)(a))
SSL §366(5)(e)30-Month Community Look-Back (authorized 2020)
Tax Law §952(c)NY Estate Tax + 5% Cliff
SCPASurrogate's Court Procedure Act

More from New York

Phone numbers, websites, and statute citations on this page are verified at publication and re-reviewed quarterly. If something looks wrong, please tell us.