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Virginia · Resources

The numbers you actually need — Virginia.

Phone numbers, agencies, free legal help, forms, and the statutes our topic guides cite. The page to bookmark when you don’t want to dig.

If you need help right now

Report elder abuse

1-888-832-3858

Virginia APS, 24/7

Medicare questions

1-800-633-4227

1-800-MEDICARE, federal

Local community help

211

2-1-1 — food, transport, rent, anything

State Medicaid agency

The office that determines eligibility and runs the program

Virginia Department of Medical Assistance Services (DMAS) — Medicaid

DMAS administers Virginia Medicaid. Long-term care services are primarily delivered through Commonwealth Coordinated Care Plus (CCC+), Virginia's managed-care LTSS program.

Aging services — your entry point

Single number that routes to your local Area Agency on Aging

Virginia Department for Aging and Rehabilitative Services (DARS)

Virginia's state unit on aging. Coordinates the 25 Area Agencies on Aging across the Commonwealth.

Adult Protective Services

If you suspect abuse, neglect, or financial exploitation, call this number

Free Medicare counseling (SHIP)

Federally-funded, unbiased — not selling you a plan

Virginia Insurance Counseling and Assistance Program (VICAP)

Virginia's federally-funded SHIP program. Free, unbiased Medicare counseling through DARS and the local AAAs.

State health department

Regulates nursing homes and licensed facilities

Virginia Department of Health — Office of Licensure and Certification

Licenses and inspects nursing facilities, assisted-living facilities (called Adult Care Residences in some statutes), home-health agencies, and hospices.

Finding a lawyer

Bar referral first, legal aid if income-qualified

Virginia Lawyer Referral Service (Virginia State Bar)

Legal Aid Justice Center

Statewide civil legal aid serving central, eastern, and northern Virginia.

Legal Aid Society of Eastern Virginia

Civil legal aid for Hampton Roads and eastern Virginia communities.

Blue Ridge Legal Services

Civil legal aid for the Shenandoah Valley and western Virginia.

Senior Law Resource Center / VA Senior Legal Helpline

Free legal advice for Virginians 60+ on civil legal matters.

Nonprofits worth knowing

State chapters and organizations focused on aging in this state

Alzheimer's Association — Virginia chapters

24/7 helpline, caregiver support groups, education across Virginia.

AARP Virginia

Statewide advocacy and caregiver resources.

Virginia Center on Aging (VCU)

Research, education, and information resource on aging issues in Virginia.

Virginia Association of Area Agencies on Aging (V4A)

Coalition of the 25 Virginia AAAs; central point for Aging and Disability Resource Center (ADRC) services.

Other hotlines

Numbers worth saving in your phone

  • Medicare (federal)

    1-800-MEDICARE — 24/7 federal Medicare helpline.

    1-800-633-4227
  • Virginia Long-Term Care Ombudsman

    Resident-advocacy hotline for nursing-home and assisted-living-facility complaints, through DARS.

    1-800-552-3402
  • Virginia 2-1-1

    Statewide community resource referrals.

    211

Forms & templates

Official Virginia document references

  • Virginia Statutory Power of Attorney

    Statutory form under Va. Code §64.2-1600 et seq. (Virginia Uniform Power of Attorney Act, 2010). Notarization required.

  • Virginia Advance Medical Directive

    Statutory form under Va. Code §54.1-2981 et seq. (Health Care Decisions Act). Combines health-care agent appointment with living-will declarations.

  • Virginia POST (Physician Orders for Scope of Treatment)

    Virginia's POLST equivalent for end-of-life medical orders. Honored statewide by EMS.

  • Virginia real-estate tax relief (locality-specific)

    Many Virginia counties and cities offer real-estate tax relief for elderly/disabled homeowners with income limits. Apply through the local Commissioner of the Revenue.

Key statutes we cite

Virginia laws referenced across our topic guides

CitationSubject
Va. Code §64.2-1600 et seq.Virginia Uniform Power of Attorney Act (2010)
Va. Code §54.1-2981 et seq.Virginia Health Care Decisions Act (advance directives)
Va. Code §64.2-700 et seq.Virginia Uniform Trust Code
Va. Code §64.2-400 et seq.Virginia probate
Va. Code §64.2-308.3Virginia elective share (surviving spouse)
Va. Code §63.2-1603 et seq.Virginia Adult Protective Services
Va. Code §34-4Virginia Homestead Exemption ($5,000 / $10,000)
Va. Code §58.1-3210Virginia local real-estate tax relief for elderly (locality-administered)

More from Virginia

Phone numbers, websites, and statute citations on this page are verified at publication and re-reviewed quarterly. If something looks wrong, please tell us.