West Virginia · Resources
The numbers you actually need — West Virginia.
Phone numbers, agencies, free legal help, forms, and the statutes our topic guides cite. The page to bookmark when you don’t want to dig.
If you need help right now
State Medicaid agency
The office that determines eligibility and runs the program
West Virginia Department of Health and Human Resources (DHHR) — Bureau for Medical Services
WV's Medicaid agency. Apply for Medicaid through inROADS (online) or local DHHR county offices.
Aging services — your entry point
Single number that routes to your local Area Agency on Aging
WV Bureau of Senior Services
Coordinates the four Area Agencies on Aging serving all 55 WV counties. Single statewide entry-point for senior services.
Adult Protective Services
If you suspect abuse, neglect, or financial exploitation, call this number
Free Medicare counseling (SHIP)
Federally-funded, unbiased — not selling you a plan
WV SHIP — State Health Insurance Assistance Program
WV's federally-funded SHIP. Free, unbiased Medicare counseling through trained volunteer counselors statewide.
State health department
Regulates nursing homes and licensed facilities
WV Department of Health Facilities (DHF) — Office of Health Facility Licensure and Certification
Licenses and regulates nursing homes, assisted living residences, and home health agencies in West Virginia.
Finding a lawyer
Bar referral first, legal aid if income-qualified
West Virginia State Bar Lawyer Referral Service
Legal Aid of West Virginia
Statewide civil legal aid serving all 55 WV counties. Senior-specific services through the Older Americans Act program.
WV Senior Legal Aid
Free legal services for West Virginians 60+, prioritizing residents of long-term care facilities.
Nonprofits worth knowing
State chapters and organizations focused on aging in this state
Alzheimer's Association — West Virginia Chapter
24/7 helpline, caregiver education, and support groups across WV.
AARP West Virginia
Statewide advocacy and caregiver resources.
WV Family Caregivers Coalition
State-level coalition of organizations supporting family caregivers; coordinates with WV Bureau of Senior Services.
Other hotlines
Numbers worth saving in your phone
- 1-800-633-4227
Medicare (federal)
1-800-MEDICARE — 24/7 federal Medicare helpline.
- 1-877-987-3646
WV Senior Helpline
Single point of entry for elder services statewide.
- 211
WV 2-1-1
Local community resource referrals 24/7.
Forms & templates
Official West Virginia document references
WV Durable Power of Attorney (W. Va. Code §39B)
WV adopted the Uniform Power of Attorney Act in 2012 (effective 2014). Notarization required; statutory short form available.
WV Medical Power of Attorney + Living Will
Statutory forms under W. Va. Code §16-30 (West Virginia Health Care Decisions Act). Witnessing and notarization requirements apply.
POST — Physician Orders for Scope of Treatment
WV's POLST-equivalent form, used in healthcare settings to document treatment preferences for seriously ill patients.
Key statutes we cite
West Virginia laws referenced across our topic guides
| Citation | Subject |
|---|---|
| W. Va. Code §39B | Uniform Power of Attorney Act (West Virginia) |
| W. Va. Code §16-30 | West Virginia Health Care Decisions Act |
| W. Va. Code §9-6 | Adult Protective Services |
| W. Va. Code §41 | Wills |
| W. Va. Code §44 | Administration of Estates |
| W. Va. Code §44A | Guardianship and Conservatorship |
| W. Va. Code §16-5D | Nursing Home Licensure |
| W. Va. Code §16-5N | Assisted Living Residence Licensure |
More from West Virginia
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