New Mexico · Resources
The numbers you actually need — New Mexico.
Phone numbers, agencies, free legal help, forms, and the statutes our topic guides cite. The page to bookmark when you don’t want to dig.
If you need help right now
State Medicaid agency
The office that determines eligibility and runs the program
NM Health Care Authority (HCA, formerly HSD) — Medicaid / Turquoise Care
NM HCA administers Medicaid through the Turquoise Care managed-care program (formerly Centennial Care 2.0). LTC services are delivered through contracted MCOs.
Aging services — your entry point
Single number that routes to your local Area Agency on Aging
NM Aging and Long-Term Services Department (ALTSD)
NM ALTSD is the state aging office; coordinates 4 Area Agencies on Aging and operates the statewide aging information line.
Adult Protective Services
If you suspect abuse, neglect, or financial exploitation, call this number
Free Medicare counseling (SHIP)
Federally-funded, unbiased — not selling you a plan
NM SHIP / Senior Medicare Patrol (BENES)
Free Medicare counseling through ALTSD. NM SHIP also operates the Senior Medicare Patrol focused on Medicare fraud.
State health department
Regulates nursing homes and licensed facilities
NM Department of Health (DOH)
Licenses nursing facilities, assisted living, and home health agencies. Oversees DOH Long-Term Care Facility surveys.
Finding a lawyer
Bar referral first, legal aid if income-qualified
State Bar of New Mexico Lawyer Referral Service
New Mexico Legal Aid
Statewide civil legal aid for low-income residents.
Senior Citizens' Law Office (Bernalillo, Sandoval, Valencia, Torrance counties)
Free legal services for NM residents 60+ in central NM counties.
DNA-People's Legal Services
Northwestern NM and Navajo Nation areas.
Nonprofits worth knowing
State chapters and organizations focused on aging in this state
Alzheimer's Association — New Mexico Chapter
24/7 helpline, support groups, education across NM.
AARP New Mexico
Statewide advocacy and caregiver resources.
NM Caregivers Coalition
Statewide caregiver advocacy and family support organization.
Other hotlines
Numbers worth saving in your phone
- 1-800-633-4227
Medicare (federal)
1-800-MEDICARE — 24/7 federal helpline.
- 211
NM 2-1-1
Statewide community resource referrals.
- 1-866-451-2901
NM Long-Term Care Ombudsman
ALTSD-administered ombudsman for facility-care complaints.
Forms & templates
Official New Mexico document references
NM Statutory Power of Attorney
Statutory form under NM Uniform Power of Attorney Act (NMSA §45-5B-101 et seq., adopted 2009). Notarization required.
NM Advance Health-Care Directive (Optional Form)
Combined Health Care POA + Living Will under NM Uniform Health-Care Decisions Act, NMSA §24-7A-1 et seq.
NM MOST (Medical Orders for Scope of Treatment)
NM's POLST-equivalent for serious-illness orders.
Senior Value Freeze Application (Form PTD-1)
Property valuation freeze for low-income NM residents 65+. Apply through county assessor under NMSA §7-36-21.3.
Key statutes we cite
New Mexico laws referenced across our topic guides
| Citation | Subject |
|---|---|
| NMSA §45-5B-101 et seq. | Uniform Power of Attorney Act (2009) |
| NMSA §24-7A-1 et seq. | Uniform Health-Care Decisions Act |
| NMSA §40-3-8 | Community Property — Marital Property Acts |
| NMSA §45-1-101 et seq. | Uniform Probate Code (adopted) |
| NMSA §45-3-1201 | Small estate affidavit (under $50,000 personal property) |
| NMSA §46A | NM Uniform Trust Code |
| NMSA §7-36-21.3 | Property Tax Valuation Freeze (Seniors 65+ low-income) |
| NMSA §27-7-14 et seq. | Adult Protective Services Act |
| NMSA §50-17 | Healthy Workplaces Act (paid sick leave) |
More from New Mexico
- ← Back to New Mexico overview
- New MexicoMedicaid guide →
- New Mexicolegal & financial planning →
- Found a broken number? Tell us →
Phone numbers, websites, and statute citations on this page are verified at publication and re-reviewed quarterly. If something looks wrong, please tell us.